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5 Removal and replacement
procedures for Customer Self-
Repair parts
CAUTION: The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to
determine if Customer Self-Repair is supported in your location.
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 15 screws that must be removed, replaced, and/or loosened when servicing
the Customer Self-Repair parts. Make special note of each screw size and location during removal and
replacement.
Service cover
Description Spare part number
Service cover for use only on HP EliteBook 840 models 730960-001
Service cover for use only on HP EliteBook 840 models; no CCC mark 745313-001
Service cover for use only on HP EliteBook 840/HP ZBook 14 models; RCTO 745311-001
Service cover for use only on HP ZBook 14 models 730961-001
Service cover for use only on HP ZBook 14 models; no CCC mark 745314-001
Service cover for use only on HP EliteBook 850 models 730812-001
Service cover for use only on HP EliteBook 850 models; without CCC mark 745309-001
Service cover for use only on HP EliteBook 850 models; for RCTO 745310-001
48 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts