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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.
Item Component Description
(1) Product name This is the product name affixed to the front of the
computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each
product.
(3) Part number/Product number (p/n) This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
Service tag 19