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TFor Windows Server 2003 customers desiring full visibility to the Superdome Windows partition, an IP console solution is
available to view the partition while the OS is rebooting (in addition to normal Windows desktop). Windows Terminal
Services (standard in Windows Server 2003) can provide remote access, but does not display VGA during reboot. For
customers who mandate VGA access during reboot, the IP console switch (262586-B21), used in conjunction with a
VGA/USB card in the partition (A6869A) is the solution.
In order to have full graphical console access when running Windows Server 2003 on Superdome, the 3×1×16 IP Console
Switch (product number 262586-B21) is required.
The features of this switch are as follows:
Provides keyboard, video and mouse (KVM) connections to 16 direct attached Windows partitions (or servers) -
expandable to 128.
Allows access to partitions (or servers) from a remote centralized console.
1 for local KVM
3 concurrent remote users (secure SSL data transfer across network)
Single screen switch management with the IP Console Viewer Software:
Authentication
Administration
Client Software
If the full graphical console access is needed, the following must be ordered.
Component
ComponentComponent
Component
Product Number
Product NumberProduct Number
Product Number
3×1×16 IP console switch (100 240V)-1 switch per 16 OS instances (n<=16), each connected to
VGA card
262586-B21
8 to 1 console expander-Order expander if there are more than 16 OS instances
262589-B21
USB interface adapters-Order one per OS instance
336057-001
CAT5 cable-Order one per OS instance
C7542A
AB243A 1U KVM-For local KVM - provides a full 15" digital display, keyboard, mouse and console
switch in only 1U
221546-B21
Support Management
Support ManagementSupport Management
Support Management
Station
StationStation
Station
The purpose of the Support Management Station (SMS) is to provide Customer Engineers with an industry-leading set of
support tools, and thereby enable faster troubleshooting and more precise problem root cause analysis. It also enables
remote support by factory experts who consult with and back up the HP Customer Engineer. The SMS complements the
proactive role of HP's Instant Support Enterprise Edition (ISEE) (which is offered to Mission Critical customers), by focusing
on reactive diagnosis, for both mission critical and non mission critical Superdome customers.
The user of the SMS is the HP Customer Engineer and HP Factory Support Engineer. The Superdome customer benefits from
their use of the SMS by receiving faster return to normal operation of their Superdome server, and improved accuracy of fault
diagnosis, resulting in fewer callbacks. HP can offer better service through reduced installation time.
Only one SMS is required per customer site (or data center) connected to each platform via Ethernet LAN. Physically, it
would be beneficial to have the SMS close to the associated platforms because the customer engineer will run the scan tools
and would need to be near platform to replace failing hardware. The physical connection from the platform is an Ethernet
connection and thus, the absolute maximum distance is not limited by physical constraints.
The SMS supports a single LAN interface that is connected to the Superdome and to the customer's management LAN.
When connected in this manner, SMS operations can be performed remotely.
Physical Connection:
Physical Connection:Physical Connection:
Physical Connection:
The SMS will contain one physical Ethernet connection, namely a 10/100Base-T connection. Note that the connection on
Superdome (MP) is also 10/100Base-T, as is the LAN connection on the core I/O card installed in each hardware partition.
For connecting more than one Superdome server to the SMS, a LAN hub is required for the RJ-45 connection. A point to
point connection is only required for one Superdome server to one SMS.
QuickSpecs
HP Integrity Superdome Servers: 16-way, 32-way,
HP Integrity Superdome Servers: 16-way, 32-way,HP Integrity Superdome Servers: 16-way, 32-way,
HP Integrity Superdome Servers: 16-way, 32-way,
and 64-way
and 64-wayand 64-way
and 64-way
Configuration
DA - 11717 Worldwide — Version 2 — July 15, 2003
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