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APPENDIX F - Printer Selftest Pages
The following three functions allow you to print out information about your printing system configuration. These
pages can be selected via printer panel (Item: INFORMATION MENU).
Note:
The information for the configuration page are recorded at power-up time. There is no update of the changes
after power-up.
Configuration Page
This page will be printed via printer panel (INFORMATION MENU - PRINT CONFIGURATION).
Of particular interest are the indications under Paper Trays and Options where you can see:
Paper Trays and Options
- PH Controller (Revision) PHC
- Device 1: TOWERTRAY option with configuration,
Firmware Revision of Option PCB/Logic PCB,
installed trays [size code*] and tray capacity
*[size codes]: A4=1 , US Letter=2 , US Legal=3
Event Log
- Shows the last 3 errors incl. TowerTray errors.
TF Error Codes 13.11.xx 1** 2** 3** 4**
TowerTray Motor blocked 15 (21) 16 (22) 17 (23) 18 (24)
TowerTray Paper Jam 1F (31) 20 (32) 21 (33) 22 (34)
Tray opended while feeding 29 (41) 2A (42) 2B (43) 2C (44)
Printer Jam 33 (51) 34 (52) 35 (53) 36 (54)
** Number of TowerTray tray (not printer tray) which feed the last sheet
Values für HP-LJ 4250 /
4350 shown in brackets
Paper path test page
The Menu Map page can be selected via printer panel (INFORMATION MENU - PRINT MENU MAP).
This page is showing the different paper sources and its allocated Media Types.
PAPER HANDLING MENU showing paper sources (trays) with the allocated Media Types, e.g.
Tray 4 TYPE = LETTERHEAD
Event Log Page
Via printer panel (INFORMATION MENU - PRINT EVENT LOG) you can print the Event Log Page showing the last
50 system errors including an error code for identification. Very helpful for diagnosing purposes!
TowerTray error codes: HP LJ
13.11.xx TowerTray Error
13.11.xx
xx = see in above event log chart
Note:
Whenever calling for service, please make sure to have these information pages at hand (configuration
page, event log page and the serial no. of your TowerTray unit).
Manual 0545 26 TowerTray
TM
for the HP LaserJet 4200 / 4300 / 4250 / 4350