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16 Chapter 1
Introduction to HP OpenView Service Assurance for Communication
Networks
Mapping of Tasks in the Topology GUI and the OVO GUI
Mapping of Tasks in the Topology GUI and the
OVO GUI
The following table shows how to perform tasks in both the topology GUI
and the OVO GUI.
Task Steps in OVO GUI Steps in Topology GUI
Own a problem Select the problem in
the message browser.
Click Own from the
pop-up menu.
Select the problem in
the problems presenter.
Click [Own].
Disown a problem Select the problem in
the message browser.
Click Disown from
the pop-up menu.
Select the problem in
the problems presenter.
Click [Disown].
Acknowledge/Discharge a
problem
Select the problem in
the message browser.
Click Acknowledge
from the pop-up menu.
Select the problem in
the problems presenter.
Click [Discharge].
Escalate a problem Select the problem in
the message browser.
Click Escalate from
the pop-up menu.
Not available.
View problem details Select the problem in
the message browser.
Click Properties
from the pop-up menu.
Select the problem in
the problems presenter.
Click [Details] or
double-click the
Problem Condition ID.
Add or view problem
annotations
Select the problem in
the message browser.
Click Annotations
from the pop-up menu.
Select the problem in
the problems presenter.
Click [Details] or
double-click the
Problem Condition ID.
Then select the
Annotation tab.