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Clear jams from the optional duplexer ............................................................................. 197
Clear jams from the print-cartridge area .......................................................................... 198
Clear jams from the input-tray areas ............................................................................... 200
Clear jams from the tray 1 input area .............................................................. 200
Clear jams from the input areas of trays 2 and 3 ............................................ 200
Clear jams from the input areas of optional trays ............................................ 202
Solve repeated jams ........................................................................................................ 204
Clear staple jams .............................................................................................................................. 205
Solve print-quality problems ............................................................................................................. 208
Print-quality problems associated with media .................................................................. 208
Print-quality problems associated with the environment .................................................. 208
Print-quality problems associated with jams .................................................................... 208
Image defect examples .................................................................................................... 208
Light print (partial page) .................................................................................................. 210
Light print (entire page) ................................................................................................... 210
Specks ............................................................................................................................ 211
Dropouts ......................................................................................................................... 211
Lines ............................................................................................................................... 212
Gray background ............................................................................................................ 212
Toner smear ................................................................................................................... 213
Loose toner ..................................................................................................................... 213
Repeating defects ........................................................................................................... 214
Repeating image .............................................................................................................. 214
Misformed characters ..................................................................................................... 215
Page skew ....................................................................................................................... 215
Curl or wave .................................................................................................................... 216
Wrinkles or creases ........................................................................................................ 216
Vertical white lines .......................................................................................................... 217
Tire tracks ....................................................................................................................... 217
White spots on black ....................................................................................................... 217
Scattered lines ................................................................................................................ 218
Blurred print .................................................................................................................... 218
Random image repetition ................................................................................................ 219
Solve network printing problems ...................................................................................................... 220
Solve fax problems ........................................................................................................................... 221
Solve sending problems .................................................................................................. 221
Solve receiving problems ................................................................................................. 222
Solve copy problems ........................................................................................................................ 223
Prevent copy problems .................................................................................................... 223
Image problems ............................................................................................................... 223
Media-handling problems ................................................................................................ 224
Performance problems .................................................................................................... 226
Solve e-mail problems ...................................................................................................................... 227
Validate the SMTP gateway address ............................................................................... 227
Validate the LDAP gateway address ............................................................................... 227
Solve common Windows problems ................................................................................................. 228
Solve common Macintosh problems ................................................................................................ 229
Solve Linux problems ....................................................................................................................... 232
Solve PostScript problems ............................................................................................................... 233
General problems ............................................................................................................ 233
viii ENWW