HP (Hewlett-Packard) NetVectra N20 Personal Computer User Manual


 
English 9
2 Troubleshooting Your PC
If Your PC Does Not Start Properly
If Your Keyboard Does Not Work
1 Ensure that the keyboard is correctly connected to the PC.
2 Ensure that no keys are stuck on the keyboard.
3 Ensure that no liquids have been spilled on the keyboard.
4 If you turn on your PC, the operating system boots, the keyboard is
correctly connected and does not work, the power-on password may be set
to “keyboard locked”. You will need to enter a password to unlock the
keyboard (and mouse).
If your Mouse Does Not Work
1 Ensure that the mouse is correctly connected to the PC.
2 Ensure the mouse driver supplied with the preloaded software is installed
correctly.
3 Clean the mouse ball and rollers.
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