HP (Hewlett-Packard) RPC-2 RDR Switch User Manual


 
RPC-SERIES OWNER’S MANUAL
APPENDIX D
70
APPENDIX D - RPC TROUBLESHOOTING
GUIDE (Cont’)
PROBLEM SYMPTOM CAUSE SOLUTION
Cannot access Outlet
Control or
Configuration
“X” in the menu line
for the desired
operation
Multiple Users Network user
overrides serial user.
Only 1 user in Outlet
Control or
Configuration at a
time. See logged
users, Page 56.
Network session
locks up
No response from
unit
More than 4
sessions open
Terminate 1 or more
sessions. See logged
Users, Page 56.
Can’t get out of
Outlet Control
Returns to Outlet
Control Menu
Wrong
command
Type MENU
Device not working No power, dead Call BayTech
Applications
Engineers.
Need to download
manual from web site
www.baytechdcd.com
Go to Product
Manuals; scroll to
“JUMP HERE FOR
MANUALS.” Select
desired manual.