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hp StorageWorks
modular SAN array 1000
specific for Tru64 UNIX and OpenVMS only
DA-11621 Canada — Version 2 — April 15, 2003 7
Service & Support, CarePaq and Warranty Information
9x5, Next Business Day, On-Site Coverage, 3 years FM-FCXHW-36
103840-002
CarePaq Information
Sample part numbers:
9x5, 4-Hour Response, On-Site Coverage, 3 years FM-FC4HR-36
402165-002
24x7, 4-Hour Response, On-Site Coverage, 3 years FM-FC724-36
402164-002
9x5, Next Business Day, On-Site Coverage, 5 years FM-FCXHW-60
170183-002
9x5, 4-Hour Response, On-Site Coverage, 5 years FM-FC4HR-60
170185-002
24x7, 4-Hour Response, On-Site Coverage, 5 years FM-FC724-60
170187-002
Hardware Installation FM-FCINS-IN
402162-002
• CarePaq is defined as an upgrade to the product warranty attribute, available for a specific duration and
hours of coverage.
• CarePaq is not available for less than the product’s warranty duration.
• CarePaq is available for sale anytime during the warranty period for most products, but the commencement
date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase
may be required.
• CarePaq services are prepaid.
NOTE: For additional CarePaq (hardware & software) information, as well as orderable part numbers, please
refer to the URL listed below:
English: http://www.compaq.ca/English/productinfo/storage/storageworks.htm
French: http://www.compaq.ca/Francais/Produits/stockage/Storageworksf.htm