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The optical disc tray does not open .................................................................................................... 21
The computer does not detect the optical drive ................................................................................. 22
A disc does not play ........................................................................................................................... 22
A disc does not play automatically ..................................................................................................... 23
A DVD movie stops, skips, or plays erratically ................................................................................... 23
A DVD movie is not visible on an external display ............................................................................. 24
The process of burning a disc does not begin, or it stops before completion .................................... 24
A DVD playing in Windows Media Player produces no sound or display ........................................... 24
A device driver must be reinstalled .................................................................................................... 25
Obtaining the latest Windows device drivers ..................................................................... 25
Obtaining the latest HP device drivers ............................................................................... 25
Index ................................................................................................................................................................... 26
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