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Audio problems
Problem Possible cause Solution
The docking station speakers
have little or no volume.
The docking station speakers are
muted or the volume is set too
low.
Adjust the volume using the
volume scroll zone.
The docking station is not
connected to AC power.
Connect the AC adapter from the
docking station to an AC outlet.
Headphones or other audio
device is connected to the
headphone jack of the docking
station or computer, muting the
docking station speakers.
Unplug the headphones or other
audio device connected to the
headphone jack of the docking
station or computer.
The computer is not docked
correctly.
Redock the computer.
The volume level does not
increase or decrease.
The volume scroll zone is not
being used correctly.
When increasing volume, slide
your finger from left to right on the
volume scroll zone, or tap the plus
sign.
When decreasing volume, slide
your finger from right to left on the
volume scroll zone, or tap the
minus sign.
Headphones or other audio
device connected to the docking
station do not produce sound.
Headphones or other audio
device is connected to the
headphone jack on the computer.
Using the headphone jack on the
computer mutes docking station
sound.
Disconnect the headphones or
other audio device from the
headphone jack on the computer.
A microphone connected to the
computer does not work.
A microphone is connected to the
docking station. While a
microphone is connected to the
docking station, the microphone
jack on the computer is disabled.
Either use the microphone
connected to the docking station
or disconnect it.
A connected home entertainment
system does not have audio.
Audio is not connected properly. Be sure that the docking station is
properly connected to the home
entertainment system.
A connected home entertainment
system does not experience
surround sound.
The home entertainment system
may not support digital audio.
Be sure that your home
entertainment system is S/PDIF
compatible.
ENWW Solving common problems 35
Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/