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Quick Troubleshooting
Failures Instructions
Power light is out.
1. Ensure the power adapter is well connected;
2. Ensure the right power adapter is used;
ADSL LINK light is
out.
1. Ensure the ADSL line is well connected;
2. Ensure the telephone line before entering the house
is valid, try to test with a telephone;
3. Check that there is no junction box before
connecting MT880, which has such components like
capacitors or diodes that could hinder back high
frequency signals;
4. Ensure the Router and telephones are properly
connected;
LAN LINK light is
out.
1. Ensure you use the right cables from the Router to
your PC;
2. Ensure the connection is secured;
3. Check if the NIC LED lights up;
4. Ensure your NIC works normally by examining
whether the item of “Networking Device” is labeled
with “?” or “!”. If it is, you may delete it and then
click “Refresh” to reinstall. Otherwise you may try
the NIC in another slot. As a last resort, you have to
replace the NIC;
Can’t access the
Internet.
Take the most common access mode as an example, in
which a dial-up application is installed on the user’s PC:
1. Ensure that any of the problems above is not the
reason;
2. Ensure that the dial-up application is correctly
installed and set on your PC;
3. Ensure that you have entered the right user name
and password;
4. Ensure “Use Proxy Server” is set properly for IE, if
the problem still remains even after you have log
into successfully;
5. Try more than one Web sites, in case of some Web
server’s being in failure;