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Setup Procedures
940310-001, rev. A Hypercom Corporation 3-3
Program Loading the ICE Terminal
A program load is required when no software is currently in the terminal. Depending on the software
application, an average program load takes approximately 40 minutes to complete. The initialization
process loads the merchant-specific information in a terminal.
MAC software is required when the ICE 5700 supports debit processing. Please refer to the ICE 5000
PIN Pad Loader Operators Manual for further details.
Step-by-Step
To load a program into the ICE terminal:
Step Action Terminal response
The Idle prompt appears. PLEASE INITIALIZE
OR CALL HELP - PE
0: RESTART
1: MERCHANT PROGRAMMING
2: PROGRAM LOAD
3: CLEAR PAGE MEMORY
4: MAINTENANCE FUNCTIONS
5: FAST LOAD
1 Touch 2 on the terminal display. PROGRAM LOAD
CORRECT? YES OR NO
CANCEL CLEAR ENTER
2 Touch Enter to continue. The following screens appear. PROCESSING YOUR
REQUEST
Please wait and
watch for message
The terminal checks the dial line. CHECKING LINE
The terminal dials the host. WAITING FOR DIAL TONE
DIALING NOW
The terminal waits for the host to answer. WAITING FOR ANSWER
The terminal connects to the host. TRAINING MODEM
The terminal sends request information to the host. PROCESSING NOW
The program load begins. LOADING MEM XX XXXX