Filter
Top Products
A description of the problem
The exact wording of any error messages
Hardware and software configuration information
International Warranty Service
If you travel with your xSeries or IntelliStation system or relocate it to a country or
region where your system is sold and serviced by IBM or IBM resellers authorized
to perform warranty service, International Warranty Service (IWS) is available
during the warranty period. Eligible IBM systems are identified by their four-digit
machine types.
You can obtain IWS through the service delivery method (such as depot, carry-in,
or on-site) provided in the servicing country or region. Service methods and
procedures vary by country or region, and some service or parts might not be
available in all countries and regions. Service centers in certain countries or
regions might not be able to service all models of a particular machine type. In
addition, some countries or regions might have fees and restrictions that apply at
the time of service.
To determine whether your system is eligible for IWS, go to
http://www.ibm.com/pc/support/ and click Warranty lookup.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating system, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and service name might vary
by country or region.
For more information about these services, contact your IBM marketing
representative.
Appendix D. Warranty information 37