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IBM United States Hardware Announcement
110-008
IBM is a registered trademark of International Business Machines Corporation
31
If IBM has a Technical Service Agreement with the manufacturer of the failing part,
or if the failing part is an accommodations part (a part with an IBM FRU label), IBM
may also source and replace the failing part at no additional charge. For all other
non-IBM parts, customers are responsible for sourcing the parts. Installation labor is
provided at no additional charge, if the machine is covered under a warranty service
upgrade or a maintenance service.
Warranty service upgrades
Usage plan machine
No
IBM hourly service rate classification
Two
When a type of service involves the exchange of a machine part, the replacement
may not be new, but will be in good working order.
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the
instructions IBM provides with the machine.
Graduated program license charges apply
Yes. The applicable processor tier is Small.
Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement by contacting your IBM representative or
visiting
http://www-1.ibm.com/servers/support/machine_warranties/ machine_code.html
Machine using LMC Type Model -xxx
IBM may release changes to the Machine Code. IBM plans to make the Machine
Code changes available for download from the IBM pSeries® technical support Web
site
http://www14.software.ibm.com/webapp/set2/firmware
If the machine does not function as warranted and your problem can be resolved
through your application of downloadable machine code, you are responsible for
downloading and installing these designated machine code changes as IBM specifies.
If you would prefer, you may request IBM to install downloadable Machine Code
changes; however, you may be charged for that service.