Filter
Top Products
Product
Recovery
Program
menu
Type
8301,
8302,
8303,
8304,
8305,
8306,
8307,
8308,
8309,
8310,
8311,
8312,
8314,
and
8315
machines
have
recovery
and
diagnostics
programs
on
a
separate
hard
drive
partition.
The
Enhanced
Diagnostics
diskette
is
not
shipped
with
the
machine.
To
download
the
Diagnostics
program,
see
“Diagnostics
program
download”
on
page
26.
At
startup,
the
machine
displays
the
following
prompt:
To
start
the
Product
Recovery
Program,
press
F11
Attention:
Make
sure
all
data
is
backed
up
to
avoid
loss
when
the
Product
Recovery
program
is
used.
After
depressing
F11,
you
are
given
the
following
options.
v
Factory
Contents
This
utility
reformats
the
hard
drive
and
restores
all
original
files.
v
System
utilities
1.
Repair
(Windows
NT
4.0
and
2000
Only)
This
runs
the
Windows
NT
4.0
emergency
repair
utility.
2.
Run
Diagnostics
Runs
the
IBM
Enhanced
Diagnostic
Program.
3.
Create
a
Diagnostics
Diskette
Creates
a
bootable
diagnostic
diskette.
4.
System
Information
Displays
information
about
your
computer
configuration
and
allows
the
user
to
gather
system
information
that
would
be
needed
during
a
Help
Center
call.
5.
Create
Recovery/Repair
Diskette
(Disk
to
Disk
Solution
Only)
Creates
a
startable
diskette
to
restore
access
to
the
IBM
Product
Recovery
program
on
the
hard
disk.
6.
Recovery
CD
In
the
event
of
a
Hard
Disk
Drive
failure,
a
Recovery
CD
can
be
used
to
restore
the
Hard
Disk
Drive
to
the
original
factory
preset.
Be
sure
to
use
the
Recovery
CD
FRU
list
to
obtain
the
proper
recovery
CD
for
the
computer
model
you
are
servicing.
Chapter
4.
Diagnostics
25