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IBM Lotus Sametime 7.5.1 Release Notes
To verify if the STReflector process is actually running on the server, go to the Windows task manager,
and look for the "streflector.exe" task in the list. If it is listed there, the service is running.
You can also choose Administrative Tools -> Services from the Control Panel, and see the "ST Reflector"
service listed there with the status "Started". Similarly for UNIX, obtain the list of running processes on
the server and verify that streflector is one of them.
Sametime
Telephony Services unavailable after upgrading service provider
An Avaya Service Provider upgrade may fail in the following scenario:
1. Start out with Sametime 7.0 + Telephony Toolkit + Avaya Service Provider 7.0
2. Upgrade to Sametime 7.5.x
3. Upgrade to Avaya Service Provider 7.5
In this case, telephony services may fail to start. A user may see an error message such as
"Configuration Lookup Failed" when trying to start a meeting (meetings will continue to work correctly, but
no telephony services will be available). This occurs because the Sametime 7.5.x upgrade overwrites
some registry values that are needed for initializing telephony services. When the telephony upgrade is
performed, necessary actions will not be performed to restore these registry values. If you have a 7.0
Avaya Service Provider installed and wish to upgrade it, you must first uninstall the existing service
provider. If you wish to also upgrade from Sametime 7.0 to Sametime 7.5.x, you must install
the new service provider after Sametime has been upgraded.
The steps for upgrading from
Sametime 7.0 + Avaya Service Provider 7.0 to Avaya Service Provider 7.5
are below:
1. Back up <Domino bin dir>/conference-adapter-configuration.xml and <Domino bin dir>/dial-plan.xml
2. Uninstall the service provider
3. Upgrade to Sametime 7.5.x
4. Install the new service provider
5. Reconfigure the service provider using your backups from (1)
The steps for upgrading from
Sametime 7.5.x + Avaya Service Provider 7.0 to Avaya Service Provider
7.5 are below:
1. Back up <Domino bin dir>/conference-adapter-configuration.xml and <Domino bin dir>/dial-plan.xml
2. Uninstall the service provider
3. Install the new service provider
4. Reconfigure the service provider using your backups from (1)
Please be aware that configuration file formats between versions may change, so be careful when
restoring backed-up configuration data. To be safe, manually re-enter the configuration data using
information from the backed-up files.
See "Upgrading to Sametime 7.5.x breaks Avaya Service Provider" in these release notes for more
information.
Sametime
Upgrading to Sametime 7.5.x breaks Avaya Service Provider
Upgrading from Sametime 7.0 to Sametime 7.5.x will cause an existing Avaya Telephony Service
Provider to stop working. An error message will indicate that "Configuration lookup failed" for telephony
services when scheduling a meeting. This happens because the Sametime upgrade overwrites some
registry values that are used to load the service provider. An easy workaround is to back up your service
provider configuration, uninstall the service provider, and then reinstall it. If you have a 7.0 Avaya Service
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