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Intel® Modular Server System MFSYS25 & Intel® Compute Module MFS5000SI
• Intel will NOT provide support for issues related to use of any 3
rd
part expansion cards or
peripherals installed in the server system when an operating system that received basic
installation testing only is in use.
• Support is defined as assistance in root causing issues, and determining a customer
acceptable resolution to the issue associated with the operating system. The resolution
may include, but is not limited to, on-board controller driver changes, engaging the
vendor for resolution, BIOS changes, firmware changes, or determining a customer
acceptable workaround for the issue.
1.1.2 I/O Expansion Card / Peripheral Compatibility and Stress Testing
I/O Expansion Card / Peripheral Compatibility and Stress testing is performed only on the most
current release of a supported operating system at the time of a given validation run. The I/O
Expansion Card / Peripheral Compatibility and Stress testing process consists of three areas:
Base Platform, I/O Expansion Card Compatibility, and Stress.
Base Platform: Each base platform will successfully install a given operating system,
successfully run a disk stress test, and successfully run a network stress test.
I/O Expansion Card Compatibility: I/O Expansion Card compatibility validation (CV) testing
uses test suites to gain an accurate view of how the server performs with available expansion
card under the primary supported operating systems. These tests are designed to show
hardware compatibility between the cards and the server platform and include functional testing
only. No heavy stressing of the systems or the cards is performed for CV testing.
Stress Testing: This test sequence uses configurations that include expansion cards in all
available slots, for a minimum 72-hour test run without injecting errors. Each configuration
passes an installation test, a Network/Disk Stress test, and tape backup test. Any fatal errors
that occur will require a complete test restart.
1.1.2.1 Support Commitment for I/O Expansion Card / Peripheral Compatibility and
Stress Testing
Intel commits to provide the following level of customer support for operating systems that
receive I/O Expansion Card / Peripheral Compatibility and Stress testing:
Intel commits to provide the following level of customer support for operating systems that
receive I/O Expansion Card / Peripheral Compatibility and Stress testing:
• Intel will provide support for customer issues with these operating systems involving
installation and/or functionality of the server board with or without the I/O Expansion
Card and peripherals listed in this document as having been tested under the particular
operating system.
• Support is defined as assistance in root causing issues, and determining a customer
acceptable resolution to the issue associated with the operating system. The resolution
may include, but is not limited to, on-board controller driver changes, engaging the
vendor for resolution, BIOS changes, firmware changes, or determining a customer
acceptable workaround for the issue.
• Intel will provide and test operating system drivers for each onboard video, network, and
storage controller.
Revision 1.4
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