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21
Trouble Shooting
Notes:
All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority
of necessary updates at http://www.versiontracker.com or http://www.download.com.
Contacting IOGEAR
®
Service Support
If you are still experiencing problems using your IOGEAR
®
ION™ Drive, please follow the directions on pg. 23
on how to contact IOGEAR
®
’s Service Support department for your technical support needs.
Seagate Trouble Shooting Tip
Set up the jumper on the Seagate drive to the secondary, submissive or slave position.
Setting up your drive:
If for some reason you need to re-partition your ION™ drive, you will need to keep in mind that FAT32 limits
the partition size that can be created, through the USB interface, to roughly 32GB when using the FAT32 file
system. If you have Windows 2000 or XP you can format the drive with NTFS which has no limit on the
partition size.
If you have Mac OS 9.2 or greater, you can format the drive with HFS+ which has no limit on the patition size.
Compatibility Note:
FAT32 is compatible with Windows 98/98SE/2000/ME & XP
NTFS is only compatible with Windows 2000 & XP
HFS+ is only compatible with Mac OS 8.6 or greater