Filter
Top Products
23
My computer does not automatically detect the PC adaptor.
• Make sure you have properly connected the PC adaptor to your computer’s USB port.
• Unplug, then re-plug in the adaptor.
• Reboot the PC
• The computer’s USB port may be damaged. Check to see if other devices can be
successfully connected to the port.
The connection to the GUWAVKIT4 has been lost.
• The computer may be out of wireless communication range. Bring the computer within
close range of the GUWAVKIT4 to automatically reconnect.
• The computer may be in standby/sleep/hibernation mode. The computer will re-connect
when it resumes from standby/sleep/hibernation.
• The USB adaptor may have been disconnected. Re-connect the USB adaptor to the
computer.
USB device does not work.
• Make sure the GUWAVKIT4 is connected to your computer and the computer is docked
(indicator light on the Receiver Base is green).
• Check that the cable connection between the USB port on the Receiver Base and the USB
device is secure.
• Make sure that the GUWAVKIT4 drivers are properly installed. Refer to the operating system
documentation for more information.
• Make sure that the AC adaptor (if applicable) is connected securely to the Receiver Base
and a live electrical outlet.
The GUWAVKIT4is not charging the USB device.
My real-time device (for example, a Web camera, microphone, or speakers) does not
operate properly when connected to the GUWAVKIT4.
• Due to USB bandwidth limitations, real-time devices (for example, Web cameras,
microphones, and speakers) may not operate correctly and cannot be supported
Connection/Docking
USB