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ioSafe Data Recovery Service (DRS)
The standard term for the Data Recover Service (DRS) is one (1) year from the date of
purchase. Three (3) and Five (5) year upgraded DRS plans are available upon activation.
Terms and Conditions
As applicable during the Data Recovery Service period and upon validated registration of an
ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or
its contracted partner will assist the original purchaser for one "data recovery event". The
Company will attempt to restore the lost data by employing one of the following ways:
The Company or its contracted partner will provide phone or email based support to assist in
recovering the data, or
The Company may pay for the disaster exposed product to be shipped back to the
Company's headquarters for data recovery. If data recovery is successful, a replacement
product will be loaded with the original data and shipped back to the original user, or
At the discretion of the Company, if the data recovery by the Company is not successful, the
Company will pay up to $2,500 USD (for the HDD version) or $5,000 USD (for the SSD
version) to a third-party data recovery service of the Company's choice to extract the data.
Any data extracted will be loaded on a replacement product and shipped back to