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VIII. Troubleshooting
• Hub Not Seen
Make sure you have installed all Windows updates and patches
pertaining to USB. These are available on Microsoft’s website.
• Hub Not Seen on a laptop
USB 2.0 Hubs may not work on all laptops. Try the hub on a desktop
computer to confirm functionality of the hub. If this works, contact
your computer dealer.
Hub Not Seen on Windows 98 or 98 SE
If you plugged the camera in prior to installing the software with
Windows 98 or 98 SE, your computer needs to be shown where
the USB driver is. Please contact customer service.
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