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Table 4: Additional Books Available Through http://www.juniper.net/books (continued)
DescriptionBook
Provides an overview of Multiprotocol Label Switching (MPLS) applications (such as Layer 3
virtual private networks [VPNs], Layer 2 VPNs, virtual private LAN service [VPLS], and
pseudowires), explains how to apply MPLS, examines the scaling requirements of equipment
at different points in the network, and covers the following topics: point-to-multipoint label
switched paths (LSPs), DiffServ-aware traffic engineering, class of service, interdomain traffic
engineering, path computation, route target filtering, multicast support for Layer 3 VPNs, and
management and troubleshooting of MPLS networks.
MPLS-Enabled Applications
Explores the full range of characteristics and capabilities for the two major link-state routing
protocols: Open Shortest Path First (OSPF) and IS-IS. Explains architecture, packet types, and
addressing; demonstrates how to improve scalability; shows how to design large-scale networks
for maximum security and reliability; details protocol extensions for MPLS-based traffic
engineering, IPv6, and multitopology routing; and covers troubleshooting for OSPF and IS-IS
networks.
OSPF and IS-IS: Choosing an
IGP for Large-Scale Networks
Provides a brief history of the Internet, explains IP addressing and routing (Routing Information
Protocol [RIP], OSPF, IS-IS, and Border Gateway Protocol [BGP]), explores ISP peering and
routing policies, and displays configurations for both Juniper Networks and other vendors'
routers.
Routing Policy and Protocols
for Multivendor IP Networks
Provides the insight and practical solutions necessary to understand the IS-IS protocol and how
it works by using a multivendor, real-world approach.
The Complete IS-IS Protocol
Requesting Technical Support
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can access our tools and resources online or open a case with JTAC.
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review the JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf.
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http://www.juniper.net/support/warranty/.
■ JTAC Hours of Operation —The JTAC centers have resources available 24 hours
a day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with
the following features:
16 ■ Requesting Technical Support
MX240 and MX480 Ethernet Services Router Fan Tray Installation Instructions