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ENGLISH
Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here
solove the problem, unplug the monitor and consult a JVC-authorised dealer or service centre for assistance.
A. My monitor doesn’t work.
Check that the power cord is securely plugged into the monitor.
Check that the monitor is turned on.
Turn the monitor off and pull the plug out, then put the plug in again and turn the monitor on.
B. My monitor shows no colors, wrong color, or dark pictures.
Check the LUMINANCE, PICTURE ADJ. and COLOR TEMP. settings. See page 14 and15.
In the PC mode, check the CONTRAST setting. See “LUMINANCE menu” on page 14.
C. The message "NO SYNC" appears .
This message appears when there is no video signal. After few seconds, the monitor goes into the reduced
power mode.
Check the connection.
Select the required video signal input.
Connect the video signal cable firmly.
Check that your graphic card outputs the analog RGB signal.
D. The message “out of range!” appears on my monitor.
This message appears when the input signal is beyond the monitor capability.
Set your PC to a supported video mode; recommended mode is 1280 x 1024 at 60Hz.
E. The image is very unstable in the PC mode.
Set your PC to a supported video mode; recommended mode is 1280 x 1024 at 60Hz.
Restore the original factory settings by “Reset”. See “Reset menu” on page 16.
Do the “AUTO ADJUST”. See “AUTO ADJUST” on page 17.
F. When connecting to the PC, installation of the device is required. See "Connecting the monitor to the
PC" on page 11.
Note: Even if your PC’s setting is out of the range of video modes that are supported by your LCD monitor, it
may still be displayed with reduced quality. This provides you with an opportunity to change your PC’s
setting to a correct one.
The following are not malfunctions:
‧ The monitor emits a strange sound when the room temperature changes suddenly. This is only a problem if an
abnormality appears on the screen as well.
‧ When a still image has been displayed for a long period, a faint residual image may remain on the screen for a
short time after the power has been turned off or when another image is displayed. The image will eventually
disappear.
‧ When you see the monitor from the side, the color or brightness look different.
‧ The LCD panel is made with high-precision technology and has more than 99.99% effective pixels.
Fewer than 0.01% of pixels may be chipped or always lit.