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Appendix E Warranties and Notices 23
KNE24TP/RS User’s Guide - Rev. A01 Kingston Technology Company
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and insured, to
your local authorized Kingston dealer or distributor, or to the Kingston factory service
center located at 17600 Newhope Street, Fountain Valley, California 92708, U.S.A. You
must include the product serial number (if applicable) and a detailed description of the
problem you are experiencing. You must also include proof of the date of original retail
purchase as evidence that the product is within the applicable warranty period. If you
return the product directly to the Kingston factory, you must first obtain a Return
Material Authorization ("RMA") number by calling Kingston Customer Service at
(714) 438-1810, and include the RMA number prominently displayed on the outside of
your package. Products must be properly packaged to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during the
installation or subsequent use of a Kingston product, please contact Kingston’s Technical
Support department prior to servicing your system.
Kingston Technical Support can be reached in the U.S. at (714) 435-2639 or toll-free at
(800) 435-0640 (U.S. and Canada only). Kingston European Technical Support can be
reached from within the U.K. at 01932 738858. Kingston provides other service numbers
when calling from Germany 0130 115 639 or fax 0130 860 599, from Austria 0660 5569
or fax 06 607 434, from Switzerland 0800 557 748 or fax 0800 552 182, from France
0800 905 701 or fax 0800 900 910, or from Belgium (in English) 0800 72763.
This warranty covers only repair or replacement of defective Kingston products, as
provided above. Kingston is not liable for, and does not cover under warranty, any costs
associated with servicing and/or the installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes all
other warranties and representations, whether oral or written. Except as expressly
set forth above, no other warranties are made with respect to Kingston products and
Kingston expressly disclaims all warranties not stated herein, including, to the
extent permitted by applicable law, any implied warranty of merchantability or
fitness for a particular purpose. In no event will Kingston be liable to the
purchaser, or to any user of the Kingston product, for any damages, expenses, lost
revenues, lost savings, lost profits, or any other incidental or consequential damages
arising from the purchase, use or inability to use the Kingston product, even if
Kingston has been advised of the possibility of such damages.
Rev. 10/97
Copyright © 1997 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston Technology
and the Kingston logo are trademarks of Kingston Technology Company.