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Troubleshooting
79 www.kodak.com/go/aiosupport
Getting help on the Web
For more troubleshooting information:
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Search our knowledge base of Questions and
Answers.
www.kodak.com/go/hero3_1support
Download the latest firmware and software for
optimal printer performance.
www.kodak.com/go/hero3_1downloads
Get help with problems you cannot resolve. Contact Kodak at www.kodak.com/go/contact and have the
following information available:
– Kodak Service Number (located inside the printer when you
open the access door)
– Printer model number (located on the control panel)
– Computer model, operating system, and version of Home
Center Software