Filter
Top Products
A-61506 September 2006 23
Message: An error occurred while writing the image file.
Description/Action: Be sure your account has write access to the
output directory.
Message: Unable to delete the selected color table.
Description/Action: Be sure your account is authorized to delete color
tables.
Message: You cannot delete an original distribution color table.
Description/Action: Kodak default color tables cannot be deleted.
Troubleshooting /
Problem solving
Use the information below as a guide to check possible solutions to
problems you may encounter when using the Brightness and Contrast
Control.
Brightness and Contrast Control will not run
• Check to be sure you have Administrative privileges. If you do, be
sure the Brightness and Contrast Control was installed using an
Admin account. If not, contact your System Administrator.
Cannot scan
• Exit the Brightness and Contrast Control software and run the Kodak
Scan Validation Tool to verify that the scanner is in good working
condition. If the scanner is working correctly and you still cannot scan
using the Brightness and Contrast Control, verify that the path that
you are trying to save the image to is correct.
No drivers are displayed in the Select Source dialog box
• Be sure the Scan Validation Tool is installed.
Unable to download a custom color table
• Be sure the scanner is turned on and ready to use (no error condition
exists).
• Be sure the table you are attempting to download is compatible with
your scanner.
• Run the Scan Validation Tool to be sure that the scanner is in good
working condition.
Cannot save a custom color table
• Check the destination path for saved files.
Poor color image quality from the scanner
• Download and use a Kodak default color table. If the problem
persists, be sure the scanner is in good working condition. You may
need to clean the scanner, calibrate it, run the Scan Validation Tool,
etc.
If the color image quality improved with the use of a Kodak default
color table or by cleaning the scanner, etc. do not use the originally
selected custom color table without adjusting it to meet your color
quality needs.