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Chapter 5. Troubleshooting
37
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue system” on page 33.
How can I contact the customer support center?
See “Appendix A. Getting help and service” on page 53 of this guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix C. Lenovo limited
warranty” on page 71.
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. If your computer
is pre-installed with an operating system, Lenovo provides all the driver
you need in your hard disk.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1
Close other applications, then restart the backup process.
2
Check if the destination media is damaged, try to select another path
and then try again.