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If you suspect a software problem, refer to the documentation, including
readme files and online help, that comes with the operating system or
application program.
You can get the latest technical information and download device drivers and
updates by following the instructions at the following Lenovo Support Web
site:
http://www.lenovo.com/support
Help and service
This section contains information about calling for help and service.
Before you call
Before you call, do the following to try to solve the problem by yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system and optional devices
are turned on.
v Use the troubleshooting information in your system documentation, which is
available on the ThinkServer Documentation DVD that comes with your
system.
v Check for updated information, new device drivers, and hints and tips at the
following Lenovo Support Web site:
http://www.lenovo.com/support
v Have the following information available:
– Machine type and model
– Serial numbers of your Lenovo hardware products
– Description of the problem
– Exact wording of any error messages
– Hardware and software configuration information
Calling for service
During the warranty period, you can get help and information by telephone
through the Customer Support Center.
2 Warranty and Support Information