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• Access the online manuals for your products.
• Access the Lenovo Limited Warranty.
• Access troubleshooting and support information for your computer model and other supported products.
• Find the service and support phone numbers for your country or region.
• Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
Help and service
This section contains information about obtaining help and service.
Using the documentation and diagnostic program
If you experience a problem with your computer, see Chapter 10 “Troubleshooting and diagnostics” on
page 101. For information on additional resources to help you troubleshoot your computer problem, see
“Information resources” on page 119.
If you suspect a software problem, see the documentation that comes with the operating system or software
program, including readme les and online help.
Most computers come with a diagnostic program that help you identify hardware problems.
You can also get the latest technical information and download device drivers and updates from Lenovo
Support Web site at:
http://www.lenovo.com/support
Calling for service
During the warranty period, you can get help and information by telephone through the Customer Support
Center.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to x the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
120 ThinkCentre User Guide