Filter
Top Products
• eSupport can be used to view the list of key commodities built in a particular machine serial (this is the
same record found in PEW).
• eSupport can be accessed at the following Web site:
http://support.lenovo.com
• To view the key commodities, do the following:
1. Click Products & Service Warranty.
2. Click Check Warranty Status.
3. On the Warranty Status Lookup page, click Parts Lookup.
4. Type your machine type and serial number, and then click Submit. The key commodities will be
displayed.
For the remaining FRUs (the complete list of FRUs at the MT model level)
• eSupport can be used to view the complete list of FRUs for a machine type and model.
• To view the complete list of FRUs, do the following:
1. Click Product & Parts Detail and then follow the instructions on the screen to reach the Product
and Parts Details page.
2. Click the Parts Detail tab to view the list of service parts.
Using the HMM
For key commodities (examples - system board and LCD)
Use the HMM as a backup to PEW and eSupport to view the complete list of FRUs at the MT model level.
Chapter 2. Important service information 21