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• Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more
information.
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on
page 101 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and
service” on page 105.
An audio disc or AutoPlay-enabled disc does not automatically play when it is
inserted into a drive
Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive
Action: See “CD problems” on page 88.
Sound comes from one external speaker only
Symptom: Sound comes from one external speaker only.
Actions:
• Ensure that the speaker cable is inserted completely into the connector on the computer.
• Make sure the cable that attaches the left speaker to the right speaker is securely connected.
• Double-click the speaker icon in the Windows notication area. A master volume-control window opens.
Verify that the Balance settings are set correctly.
If these actions do not correct the problem, you might have a failing speaker. Have the speaker serviced. If
you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 105.
No audio in DOS applications or games
Symptom: No audio in DOS applications or games
Actions:
• Make sure the DOS application or game is congured to use SoundBlaster Pro or SoundBlaster
emulation. Refer to the documentation that comes with the application or game for instructions on
setting sound-card settings.
• If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on
page 101
for instructions). If you need technical assistance, see Chapter 11 “Getting information, help,
and service” on page 105.
CD problems
Select your symptom from the following list:
• “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD
drive” on page 88
• “A CD or DVD does not work” on page 89
• “Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start
your computer” on page 89
An audio disc or AutoPlay-enabled disc does not automatically play when it is
inserted into a CD drive
Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into
a CD drive.
88 ThinkCentre User Guide