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Replacing the integrated camera. . . . . . 59
Replacing the WI-FI card . . . . . . . . . 60
Replacing the ambient light sensor . . . . . 62
Replacing the Bluetooth module . . . . . . 63
Replacing the card reader . . . . . . . . 64
Replacing the ExpressCard . . . . . . . . 65
Replacing the heat sink and fan assembly for
GPU . . . . . . . . . . . . . . . . . 66
Replacing the rear PS/2 connectors and serial
port assembly . . . . . . . . . . . . . 68
Replacing the mouse . . . . . . . . . . 69
Replacing the keyboard . . . . . . . . . 72
Completing the parts replacement . . . . . 73
Chapter 6. Recovery information . . . 75
Recovery information for the Windows 7 operating
system. . . . . . . . . . . . . . . . . . 75
Creating and using recovery media . . . . . 75
Performing backup and recovery operations . 76
Using the Rescue and Recovery workspace . 77
Creating and using a rescue medium . . . . 78
Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . . 79
Reinstalling software programs . . . . . . 80
Reinstalling device drivers . . . . . . . . 80
Solving recovery problems . . . . . . . . 80
Recovery information for the Windows 8 operating
system. . . . . . . . . . . . . . . . . . 81
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . . 83
Starting the Setup Utility program . . . . . . . 83
Viewing and changing settings . . . . . . . . 83
Using passwords. . . . . . . . . . . . . . 83
Password considerations. . . . . . . . . 84
Power-On Password . . . . . . . . . . 84
Administrator Password . . . . . . . . . 84
Hard Disk Password. . . . . . . . . . . 84
Setting, changing, and deleting a password . 84
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . . 85
Enabling or disabling a device . . . . . . . . 85
Selecting a startup device . . . . . . . . . . 86
Selecting a temporary startup device . . . . 86
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . . 86
Enabling ErP compliance mode . . . . . . . . 86
ICE performance mode . . . . . . . . . . . 87
ICE thermal alert . . . . . . . . . . . . . . 87
Exiting the Setup Utility program . . . . . . . 88
Chapter 8. Updating system
programs . . . . . . . . . . . . . . . 89
Using system programs . . . . . . . . . . . 89
Updating (ashing) the BIOS from a disc . . . . 89
Updating (ashing) the BIOS from your operating
system. . . . . . . . . . . . . . . . . . 90
Recovering from a POST/BIOS update failure . . 90
Chapter 9. Preventing problems . . . 91
Keeping your computer current . . . . . . . . 91
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . . 91
Updating your operating system . . . . . . 91
Using System Update . . . . . . . . . . 92
Cleaning and maintenance . . . . . . . . . . 92
Basics . . . . . . . . . . . . . . . . 92
Cleaning your computer . . . . . . . . . 93
Good maintenance practices . . . . . . . 94
Moving your computer . . . . . . . . . . . 95
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . . . 97
Basic troubleshooting . . . . . . . . . . . . 97
Troubleshooting procedure . . . . . . . . . . 98
Troubleshooting . . . . . . . . . . . . . . 98
Audio problems . . . . . . . . . . . . 99
CD problems . . . . . . . . . . . . . 100
DVD problems . . . . . . . . . . . . . 101
Intermittent problems . . . . . . . . . . 103
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . . 103
Monitor problems. . . . . . . . . . . . 105
Networking problems . . . . . . . . . . 106
Option problems . . . . . . . . . . . . 109
Performance and lockup problems . . . . . 110
Printer problems . . . . . . . . . . . . 111
Serial port problems. . . . . . . . . . . 112
Software problems . . . . . . . . . . . 112
USB problems . . . . . . . . . . . . . 113
Lenovo Solution Center . . . . . . . . . . . 114
Chapter 11. Getting information, help,
and service . . . . . . . . . . . . . 115
Information resources . . . . . . . . . . . . 115
Lenovo ThinkVantage Tools. . . . . . . . 115
Lenovo Welcome . . . . . . . . . . . . 115
Help and Support. . . . . . . . . . . . 115
Safety and Warranty. . . . . . . . . . . 115
Lenovo Web site . . . . . . . . . . . . 115
Lenovo Support Web site. . . . . . . . . 116
Help and service . . . . . . . . . . . . . . 116
ii ThinkCentre User Guide