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Replacing the keyboard or mouse . . . . . 70
Completing the parts replacement . . . . . 71
Chapter 6. Recovery information . . . 73
Creating and using recovery media . . . . . . 73
Creating recovery media . . . . . . . . . 73
Using recovery media . . . . . . . . . . 74
Performing backup and recovery operations . . . 74
Performing a backup operation . . . . . . 74
Performing a recovery operation . . . . . . 75
Using the Rescue and Recovery workspace . . . 75
Creating and using a rescue medium . . . . . . 76
Creating a rescue medium . . . . . . . . 76
Using a rescue medium . . . . . . . . . 76
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . . 77
Reinstalling software programs . . . . . . . . 78
Reinstalling device drivers . . . . . . . . . . 78
Solving recovery problems . . . . . . . . . . 78
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . . 81
Starting the Setup Utility program . . . . . . . 81
Viewing and changing settings . . . . . . . . 81
Using passwords. . . . . . . . . . . . . . 81
Password considerations. . . . . . . . . 82
Power-On Password . . . . . . . . . . 82
Administrator Password . . . . . . . . . 82
Hard Disk Password. . . . . . . . . . . 82
Setting, changing, and deleting a password . 82
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . . 83
Enabling or disabling a device . . . . . . . . 83
Selecting a startup device . . . . . . . . . . 84
Selecting a temporary startup device . . . . 84
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . . 84
Enabling ErP compliance mode . . . . . . . . 84
ICE performance mode . . . . . . . . . . . 85
ICE thermal alert . . . . . . . . . . . . . . 85
Exiting the Setup Utility program . . . . . . . 86
Chapter 8. Conguring RAID . . . . . 87
RAID Level . . . . . . . . . . . . . . . . 87
Conguring the system BIOS to enable SATA RAID
functionality. . . . . . . . . . . . . . . . 87
Creating RAID volumes . . . . . . . . . . . 87
Deleting RAID volumes . . . . . . . . . . . 88
Resetting disks to non-RAID . . . . . . . . . 88
Chapter 9. Updating system
programs . . . . . . . . . . . . . . . 89
Using system programs . . . . . . . . . . . 89
Updating (ashing) the BIOS from a disc . . . . 89
Updating (ashing) the BIOS from your operating
system. . . . . . . . . . . . . . . . . . 90
Recovering from a POST/BIOS update failure . . 90
Chapter 10. Preventing problems . . . 91
Keeping your computer current . . . . . . . . 91
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . . 91
Updating your operating system . . . . . . 91
Using System Update . . . . . . . . . . 92
Cleaning and maintenance . . . . . . . . . . 92
Basics . . . . . . . . . . . . . . . . 92
Cleaning your computer . . . . . . . . . 93
Good maintenance practices . . . . . . . 94
Moving your computer . . . . . . . . . . . 94
Chapter 11. Troubleshooting and
diagnostics . . . . . . . . . . . . . . 95
Basic troubleshooting . . . . . . . . . . . . 95
Troubleshooting procedure . . . . . . . . . . 96
Troubleshooting . . . . . . . . . . . . . . 96
Audio problems . . . . . . . . . . . . 97
CD problems . . . . . . . . . . . . . 98
DVD problems . . . . . . . . . . . . . 99
Intermittent problems . . . . . . . . . . 101
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . . 101
Monitor problems. . . . . . . . . . . . 102
Networking problems . . . . . . . . . . 104
Option problems . . . . . . . . . . . . 107
Performance and lockup problems . . . . . 108
Printer problems . . . . . . . . . . . . 109
Serial port problems. . . . . . . . . . . 109
Software problems . . . . . . . . . . . 110
USB problems . . . . . . . . . . . . . 111
Lenovo Solution Center . . . . . . . . . . . 111
Chapter 12. Getting information, help,
and service . . . . . . . . . . . . . 113
Information resources . . . . . . . . . . . . 113
Lenovo ThinkVantage Tools . . . . . . . . 113
Lenovo Welcome . . . . . . . . . . . . 113
Help and Support. . . . . . . . . . . . 113
Safety and Warranty. . . . . . . . . . . 113
Lenovo Web site (http://www.lenovo.com) . . 113
Lenovo Support Web site. . . . . . . . . 114
Help and service . . . . . . . . . . . . . . 114
Using the documentation and diagnostic
program . . . . . . . . . . . . . . . 114
Calling for service. . . . . . . . . . . . 114
ii ThinkStation User Guide