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These limits also apply to Lenovo’s suppliers, resellers and Service Providers. They state the maximum
for which Lenovo and such suppliers, resellers and Service Providers are collectively responsible.
Items for Which Lenovo is Not Liable
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo or any of
its suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were
informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your Machine, including the
warranty period and type of warranty service Lenovo provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table below. NOTE: ″Region″
means either Hong Kong or Macau Special Administrative Region of China.
A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service
during the first year of the warranty period.
Gemplus GemPC Smart Card Reader from Lenovo
Country or Region of Purchase Warranty Period
Type of Warranty
Service
Worldwide 1 year 7
Types of Warranty Service
If required, your Service Provider will provide repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described below. Scheduling of
service will depend upon the time of your call and is subject to parts availability. Service levels are
response time objectives and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside your Service Provider’s
normal service area, contact your local Service Provider representative or your reseller for country and
location specific information.
1. Customer Replaceable Unit (″CRU″) Service
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs
require some technical skill and tools. CRU information and replacement instructions are shipped
with your Machine and are available from Lenovo at any time on your request. You may request that
a Service Provider install CRUs, at no additional charge, under the type of warranty service
designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU
whether a defective CRU must be returned. When return is required, 1) return instructions and a
container are shipped with the replacement CRU, and 2) you may be charged for the replacement
CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.
2. On-site Service
Your Service Provider will either repair or exchange the failing Machine at your location and verify its
operation. You must provide suitable working area to allow disassembly and reassembly of the
Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines,
certain repairs may require sending the Machine to a designated service center.
3. Courier or Depot Service *
Lenovo Statement of Limited Warranty 23