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Appendix C. Lenovo limited warranty
Use of personal information
If you obtain service under this warranty, Lenovo will store, use and process information about
your warranty service and your contact information, including name, phone numbers, address,
and e-mail address. Lenovo will use this information to perform service under this warranty and to
improve our business relationship with you. We may contact you to inquire about your satisfaction
regarding our warranty service or to notify you about any product recalls or safety issues. In
accomplishing these purposes, we may transfer your information to any country where we do
business and may provide it to entities acting on our behalf. We may also disclose it where required
by law.
What this warranty does not cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed subsequently;
• failure or damage resulting from misuse, accident, modification, unsuitable physical or
operating environment, natural disasters, power surges, or improper maintenance by you;
• damage caused by a non-authorized service provider;
• failure of, or damage caused by, any third party products, including those that Lenovo may
provide or integrate into the Lenovo product at your request; and
• any technical or other support, such as assistance with “how-to” questions and those
regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on the product or its parts.
Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service
Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for
the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data including
confidential, proprietary, or personal data contained in a product. You should remove and/or
backup all such information from the product prior to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or other liability, you may
be entitled to recover damages from Lenovo. In each such instance, regardless of the basis of your
claim against Lenovo (including breach, negligence, misrepresentation, or other contract or tort
claim), except and to the extent that liability cannot be waived or limited by applicable laws,
Lenovo shall not be liable for more than the amount of actual direct damages suffered by you, up
to the amount you paid for the product. This limit does not apply to damages for bodily injury
(including death) and damage to real property or tangible personal property for which Lenovo is
liable under law.