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Chapter 4. Troubleshooting
29
Battery pack problems
Your computer shuts down before
the battery status indicator shows
empty.
-or-
Your computer operates after the
battery status indicator shows
empty.
• Discharge and recharge the battery pack.
The operating time for a fully
charged battery pack is short.
The computer does not operate with
a fully charged battery pack.
• The surge protector in the battery pack might be active. Turn off the
computer for one minute to reset the protector; then turn on the
computer again.
The battery pack does not charge.
A hard disk drive problem
The hard disk drive does not work. • In the Boot menu in the BIOS setup utility, make sure that the hard
disk drive is included in Boot Device Priority correctly.
OneKey Recovery System problems
Backup cannot be made. • Make sure that you are currently using a Windows operating system.
• There may not be enough space to store the backed-up data. You will
need to free more hard disk space on your backup's partition.
Failure to restore system partition to
factory default.
• The system partition (e.g. the partition size or the drive capacity of C)
has been modified.