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Chapter 8. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for
products manufactured by Lenovo.
Information resources
This section describes how to access useful resources relating to your computing
needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on your computer and requires
no Internet access to view the publications. In addition to this ThinkCentre User
Guide, the ThinkCentre Hardware Installation and Replacement Guide is also available
in the Online Books folder.
The ThinkCentre Hardware Installation and Replacement Guide provides step-by-step
instructions for replacing Customer Replacement Units (CRUs) in your computer.
CRUs are computer parts that can be upgraded or replaced by the customer.
To view a publication, click Start → All Programs → Online Books → Online Books.
Double-click on the appropriate publication for your computer. The publications
also are available on the Lenovo Web site at:
http://www.lenovo.com
Notes:
1. These publications are in Portable Document Format (PDF) format, which
requires Adobe Reader to be installed to view. If Adobe Reader has not yet
been installed on your computer, a message will appear when you attempt to
view the PDF file and you will be guided through the Adobe Reader
installation.
2. The publications that are preinstalled on your computer are available in other
languages on the Lenovo Support Web site at:
http://www.lenovo.com/support
3. If you want to install a different language version of Adobe Reader rather than
the version provided on your computer, download the version you want to use
at:
http://www.adobe.com
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program contains information sources and
tools designed to make computing easier and secure.
The ThinkVantage Productivity Center program provides information about your
computer and easy access to various technologies, such as:
v Rescue and Recovery
v Productivity Center
v Client Security Solution
v Factory Recovery
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