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Installing or reinstalling device drivers
Before installing or reinstalling device drivers, make sure that you have a preinstalled operating system and
the documentation and software media for the device.
Device drivers for factory-installed devices are located on the computer hard disk drive (usually drive C:) in the
SWTOOLS\DRIVERS subdirectory. The latest device drivers for factory-installed devices are also available at
http://support.lenovo.com. Other device drivers are on the software media that come with individual devices.
To install or reinstall the device driver for a factory-installed device, do the following:
1. Turn on the computer.
2. Go to the C:\SWTOOLS directory.
3. Open the APPS folder. Within the APPS folder, there are several subfolders named for various
applications installed in your computer.
4. Open the appropriate application subfolder.
5. In the application subfolder, look for a SETUP.EXE le or other appropriate EXE les for setup.
Double-click the le and follow the instructions on the screen to complete the installation.
Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one
of the following:
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue
medium” on page 48.
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk
drive to the factory default settings. See “Creating and using recovery media” on page 45.
Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a
rescue medium, a recovery repair diskette, or recovery media, you might not have the rescue device (an
internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the rst boot device in
the startup device sequence. You must rst make sure that your rescue device is set as the rst boot device
in the startup device sequence in the Setup Utility program. See “Selecting a startup device” on page 53 for
detailed information about temporarily or permanently changing the startup device sequence. For more
information about the Setup Utility program, see Chapter 4 “Using the Setup Utility program” on page 51.
It is important to create a rescue medium and a set of recovery media as early as possible and store them
in a safe place for future use.
50 ThinkCentre User Guide