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Chapter 5. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions and tells where you can find
detailed answers. For details about each publication included in the package with
your computer, see Lenovo G465/G565 Setup Poster.
What safety precautions should I follow when using my computer?
See “Chapter 1. Important safety information” of Lenovo Safety and
General Information Guide.
How can I prevent problems with my computer?
See “Chapter 2. Use and care Information” of Lenovo Safety and General
Information Guide.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com
.
I need to upgrade a device or I need to replace one of the following: the hard
disk drive, memory, or the keyboard.
See “Appendix A. CRU instructions” on page 35 of this guide.
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue system” on page 26.
How can I contact the customer support center?
See " Chapter 3. Getting help and service" of Lenovo Safety and General
Information Guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix B. Lenovo limited
warranty” on page 45.