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2-12 Service Manual
4096-00X
Print Quality Service Check
FRU / Function Action
1 Print Cartridge Be sure the machine contains a good print
cartridge.
2ColorPrint
Cartridge Cross
Contamination
Cross contamination of color inks results in
incorrect colors printed, as when green prints for
yellow, (when yellow and blue are mixed in the
print cartridge). This problem resolves quickly as
the print cartridge is used. If cross contamination
occurs, check:
• The maintenance station wiper for damage.
• The printhead nozzle plate was resealed with
tape.
3 Printhead Carrier
Assembly
Reseat the printhead cables in the system board
and check the following parts for wear or damage:
• Print Cartridge Latch
• Latch Spring
•Carrier