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1 Flex and fan the pages.
2 Place the pages in the ADF.
3 Adjust the ADF guides.
4 From the printer control panel, press .
293.02 Flatbed Cover Open
Close the scanner cover.
294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off
Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1 Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2 Flex and fan the pages.
3 Place the pages in the ADF.
4 Adjust the ADF guides.
5 From the printer control panel, press .
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the ADF.
2 Turn the printer off.
3 Wait 15 seconds, and then turn the printer on.
4 Place the document in the ADF.
5 Press .
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
Troubleshooting
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