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• For Windows users: From Print Properties, select a different Toner Darkness setting before sending the job to
print.
• For Macintosh users: From the print options, Copies & Pages, or General pop-up menu, choose Printer Features,
and then choose the setting needed from the Toner Darkness pop-up menu.
• From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job to
print.
Ghost images
These are possible solutions. Try one or more of the following:
THE PHOTOCONDUCTOR KIT IS DEFECTIVE
Replace the photoconductor kit.
CHECK THE MEDIA TYPE SETTING
• For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
• For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
• From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
Incorrect margins
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
Troubleshooting
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