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Solving printing problems
Job prints from the wrong
source or on the wrong print
media.
Check the Paper Type setting in the Paper Menu from the printer
operator panel and in the printer driver.
Print media does not stack
neatly in any output bin.
• Turn the print media stack over in the tray or multipurpose feeder.
• Make sure you are using a print media size compatible with your
optional output bins. See Identifying print media sources and
specifications.
Printer does not duplex
pages.
• Make sure Duplex is selected in both the Finishing Menu and in the
printer driver.
• Make sure you have enough printer memory installed.
Problem Action