Filter
Top Products
= Supported
X = Not supported
Printer model
Message Status code Return string
X264dn, X363dn,
X364dn, X364dw
X463de, X464de,
X466de,
X466dte,
X466dwe
Intervention Required -
Close Surface
40021
Close surface H
X X
Intervention Required -
Close Cover
40021
Close top access
cover
X
Intervention Required -
Close Cover and Door
40021
Close top access
cover and front
door
X
Intervention Required -
Close Door
40021
Close <tray> door
X X
Intervention Required -
Close Tray <x> Top Cover
40021
Close Tray <x> Top
Cover
X X
Intervention Required -
Printer Upper Door Open
40021
Cover Open, Close
Top Covers, Close
Door, or Insert
Cartridge
X X
Intervention Required -
Insert Print Cartridge
40021
Insert Print
Cartridge
X X
Intervention Required -
Open Cover
40021
Open Cover
X X
Intervention Required -
Open Rear Door
40021
Open Rear Door
X X
Intervention Required -
Invalid Refill
40021
30 Invalid Refill
Change Cartridge
Intervention Required -
Defective Ink Cartridge
40021
31 Defective
Cartridge CMYK*
X X
Intervention Required -
Defective Print Cartridge
40021
31 Defective Print
Cartridge
X X
Intervention Required -
Missing Cartridge
40021
31 Missing
Cartridge CMYK*
X X
Intervention Required -
Missing Printhead
40021
31 Missing
Printhead
X X
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges,
respectively.
Appendix B: PJL support
54