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MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 On the home screen, touch .
2 Touch Settings.
3 Touch General Settings.
4 Touch the down arrow until Print Recovery appears.
5 Touch Print Recovery.
6 Touch the arrows next to Page Protect until Off appears.
7 Touch Submit.
8 Touch
to return to the home screen.
CHANGE ENVIRONMENTAL SETTINGS
When using Eco-Mode or Quiet Mode settings, you may notice a reduction in performance. If you want to change
the settings and need more information, then see “Using Eco-Mode” on page 58 or “Reducing printer noise” on
page 59.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Troubleshooting
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