79Troubleshooting
Lexmark Z45
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Using this
Guide...
www.lexmark.com
Solving general printing problems
When you have a printing problem, first make sure:
• The power supply is plugged into the printer and a properly grounded electrical outlet.
• Both the computer and the printer are on. If you are using your printer on a network,
make sure your computer is connected to the network, your Lexmark adapter is on,
and all indicator lights are on. For more information, refer to the adapter
documentation.
• No printer lights are blinking. For help, see Understanding error messages and
flashing lights.
• The printer software is installed correctly:
a From the Apple menu, choose Control Panels.
b If there is not a Control Panel for your printer, install the printer software.
• The paper is loaded correctly. For help, see Load the paper.
• You installed the cartridges correctly. For help, see Replacing the print cartridge.