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5. When the computer has restarted, click START > PROGRAMS > KVMDLOAD to launch
the upgrade application.
6. A window will appear. Click Browse and select the location of the software.
The upgrade file will end in the extension .hex.
7. Click the Upgrade button to continue. The following dialog box will appear:
Click YES to upgrade the CPU Switch Smart Audio firmware.
8. The upgrade file will now be transferred to the KVM switch and the process is complete.