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Using the 20DS – Page 7
38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide
Transferring Calls
After answering a call, you can transfer it to any extension (or group of
extensions) set under a DSS key.
To make an unannounced transfer:
1. Whilst talking to the caller, press the DSS key for the required
extension or group of extensions.
2. Press
ANSWER RELEASE
on your phone or replace the handset.
To make an announced transfer:
1. Whilst talking to the caller, press
HOLD
and then the DSS key for
the required extension or group of extensions.
2. When answered, ask if they wish to accept the call.
– If "yes", press
ANSWER RELEASE
on your phone.
– If "no", press
HOLD
to return to the held call.
Picking up Calls - Fast Green/Red Flash
Fast flashing BLF lamps indicate calls waiting.
– A fast flashing
red
lamp indicates a call ringing the extension or
group of extensions set under that DSS key.
– A fast flashing
green
lamp indicates an incoming call on a line.
To pickup the call:
1. Press the DSS key.
2. Continue the call using handsfree or lift the handset.