Filter
Top Products
9
3. My Mega TravelDrive will not let me transfer files from my Mac to a PC or from my PC to a Mac.
The Mac uses both a FAT (File Allocation Table) file system and the Mac OS Standard format from OS 8.6 to
9.21, and this file system is compatible with PCs. Mac OS 9.22 to X (10.x) use a different HFS format that may
cause re-indexing of FAT and FAT 32 formatted drives. For those systems you may have to format your
TravelDrive for Mac use only with the HFS or HFS+ formats.
4. The data transfer speeds for the Mega TravelDrive are not much faster than before.
There are many factors that affect transfer speed performance. The USB ports on your computer may be USB
1.1 and not USB 2.0. The TravelDrive achieves maximum performance with USB 2.0 connections, which
c
an be as much as ten times faster than the speed of USB 1.1. Although your device works with USB 1.1 ports,
it will not reach its fastest potential transfer speeds unless the system you are using has a USB 2.0 port.
5. Mega Traveldrives: My Mega TravelDrive™ is installed, but I do not get a Drive letter or an icon in My
Computer for the drive. How can I correct this? (Must have administrative level access)
If you have other drives installed on the system Windows may try to install the TravelDrive™ as the same drive
letter. This issue will normally happen in Windows 2000 and Windows XP. To correct this do the following.
a. Go to Control Panel
b. Click on Administrative Tools
c. Click on Computer Management
d. Click on Disk Management
e. In the listing you will see the TravelDrive™ as the correct size. Right Click it.
f. Click on Change Drive Letter and Paths
g. Click Change
h. Click on the down arrow and Select an available drive letter (we suggest “T” for TravelDrive™)
i. Press OK twice.
j. Close Computer Management and Control Panel.
You should be able to see the drive correctly in Windows Explorer or My Computer.
6. My Mega TravelDrive does not work in an external USB hub?
If you have confirmed that the drive works when directly connected to a USB ports on the computer, the
problem may be that the hub is not adequately drawing power from the computer or requires an external
power supply to transfer voltage to the Mega TravelDrive. The Mega TravelDrive is designed to work without
the use of an external supply when connected to a USB port on your computer. In order to use your Mega
TravelDrive, you will either need to use a better external hub or connect directly to the USB port on the
computer.
IX. FAQS (FREQUENTLY ASKED QUESTIONS):
1. When do I have to replace the battery?
Never. The Mega TravelDrive draws its power from the USB port. It has no batteries and requires no external
power supply to function.
2. Do I have to protect the Mega TravelDrive from airport X-rays or magnetic fields?
No. Nor
mal magnetic fields have no ef
fect on the Mega T
ravelDrive. X-rays used in airport security systems
will not damage your drive; however, it is always wise to make a backup of your files before traveling.
3.
I don’
t have USB 2.0. Can I still use the USB 2.0 Mega TravelDrive with my USB 1.1 connections?
Yes. The Mega TravelDrive is backwards compatible with USB 1.1.
4.
Can I use a USB 1.1 extension cable with the Mega T
ravelDrive?
Yes. USB 1.1 and 2.0 extension cables will function the same way
.
5. I carry my Mega TravelDrive around and I’m worried that I may damage the drive.
The Mega T
ravelDrive is a Har
d Disk Drive that contains moving par
ts. Extra car
e in handling and transpor
ting
your drive should be applied to avoid potential damage to your Mega TravelDrive. It is strongly advised that
you backup your files often and r
egularly to avoid any potential data loss.